State Farm® Insurance Agent Mary Billington
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carolyn Ghazal
March 29, 2025
5
out of
5
rating by Carolyn Ghazal
"Professional, responsive, efficient and friendly! They got things done in one day! Grateful that businesses like them still exist! Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you...we appreciate your business!"
Julie Carrillo
March 21, 2025
5
out of
5
rating by Julie Carrillo
"I worked with Samuel during my relocation to Las Vegas. He was quick to respond to my email and set up a call to discuss my options. He is friendly, professional, and great to work with. I enjoyed working with him once I made my official move to Las Vegas. Thank you, Samuel!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Geraldine Coronado
March 6, 2025
5
out of
5
rating by Geraldine Coronado
"I, have been with this office for at least 3-4 years. Excellent costumer service, always call me back on messages or emails. I, highly recommend this office and their First Rate Services. Thx, Geraldine Coronado"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Gina Shakhbazyan
February 11, 2025
5
out of
5
rating by Gina Shakhbazyan
"I recently worked with Chris to secure a new car insurance policy, and I couldn't be happier with the service I received! He took the time to thoroughly explain my options and helped me find the perfect coverage for my needs at a great price. Chris was incredibly knowledgeable, professional, and responsive throughout the entire process. I highly recommend him to anyone in need of insurance assistance. Thank you for making this experience so easy and stress-free! Gina Shakhbazyan"
We responded:
"Thank you so much for the amazing review Gina! I’m thrilled to hear that Chris was able to assist you in finding the perfect car insurance policy to fit. We always strive to make the process as easy and stress-free as possible, and it's wonderful to know that you had such a positive experience. We truly appreciate your recommendation, and if you ever need any further assistance with your car insurance or anything else, don’t hesitate to reach out. Thanks again for choosing us!"
Ditjona Lifestyle
February 1, 2025
5
out of
5
rating by Ditjona Lifestyle
"Samuel was awesome helping us to find the best insurance plan that fulfills our family’s needs . I would recommend him to everyone . He answered to all our questions with patience and professionalism."
We responded:
"Thank you for the wonderful review Ditjona! It's great to hear that Samuel provided the answers you needed and helped you find the right plan. We appreciate your recommendation, and we're always here if you need anything in the future! "
Maria S. Ramiso
January 29, 2025
5
out of
5
rating by Maria S. Ramiso
"Chris helped me and my husband to get quoted for our home and car insurance. Not only he’s very friendly and helpful but also went above and beyond giving us information that we needed. I was completely impressed with his professionalism and customer service. Pricing is definitely fair and transparent. I highly recommend contacting Chris if you ever need help with your insurance."
We responded:
"Thanks so much for the kind words Maria! We're thrilled to hear that Chris could help you and your husband with your home and auto insurance. We always aim to go the extra mile to provide exceptional service, and it’s great to know we met your expectations. Feel free to reach out anytime—we're always here for you! "
Donna Marjalino
January 29, 2025
5
out of
5
rating by Donna Marjalino
"Chris, was genuinely helpful in answering all my questions about car insurance. He’s not only knowledgeable but also very respectful to his customers, meeting with him was informative. Highly recommend!” Thank you Chris."
We responded:
"Thanks for sharing your experience Donna! We're so happy Chris could assist you with your car insurance and make sure you had all the information you needed. We’re proud to have him on our team, and your thoughtful words mean a lot. Feel free to contact us anytime if you need further assistance!"
Ian Francisco
January 28, 2025
5
out of
5
rating by Ian Francisco
"I have been a client of (Mary Billington) State Farm for a few years, the entire staff especially Chris has always been very helpful and friendly when I talked to them and ask questions about my auto insurance , thank you Chris and the whole staff."
We responded:
"Thank you so much for your wonderful review! I’m so happy to hear that Chris and the entire team have been helpful and friendly in assisting you with your auto insurance over the years. We truly appreciate your loyalty with our office, and it’s always a pleasure to serve you. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re here for you!"
Alyssa Alexander
January 28, 2025
5
out of
5
rating by Alyssa Alexander
"I recently married and needed to update all my policies. Chris helped me when I purchased my home last year with insurance, so I reached out, hoping he was still there to help update my name. Chris has always been so helpful with any request I’ve needed! He’s always on top of communication and ensures he follows up if needed! I appreciate all the help. Haven’t had an issue with State Farm and appreciate the great customer service! Kudos to Chris B. :)"
We responded:
"Congratulations on your recent marriage, and thank you so much for the wonderful review Alyssa! We're so happy to hear that Chris has continued to provide you with excellent service and was there to help update your policies. He truly goes above and beyond, and we’re proud to have him on our team. We appreciate your continued trust in our office, and if you ever need anything else, don’t hesitate to reach out. Thanks again for the kind words! "
lorenzo reed
December 14, 2024
5
out of
5
rating by lorenzo reed
"Hands down the absolute best insurance agency in Vegas. The staff Maria, Chris, and Sofie or top notch ppl. If I had a business like this I want my employees to be a splitting image of them. Please keep up the great work and I appreciate all that you guys do for me and my companies. Lorenzo"
We responded:
"Lorenzo, we’re so glad to hear how Maria, Chris, and Sofie were able to help you with your insurance needs! They are an essential part of our team, and we appreciate you letting us know how well they were able to assist you. Thank you for choosing us as your insurance provider!"
D. Michelle Vargas
November 7, 2024
5
out of
5
rating by D. Michelle Vargas
"Love this office and the staff. Been with them for 12+ years."
skysworldwide
October 18, 2024
5
out of
5
rating by skysworldwide
"Samuel was amazing! Super knowledgeable and answered every question we asked! I highly recommend speaking with him!"
We responded:
"Samuel is indeed a valuable member of our team! I'm glad he was able to provide you with the knowledge and answers you needed. Your recommendation means a lot to us. If you have any more questions or need further assistance, don't hesitate to reach out. - Mary Billington - State Farm Insurance Agent, Las Vegas, NV"
Amor Lunar
October 15, 2024
1
out of
5
rating by Amor Lunar
"I’ve been with State Farm for both my car and home insurance, and while I’ve had some positive experiences, my recent interaction has been disappointing and costly. Sophia was very helpful during the car shopping process. She was friendly, patient, and gave me solid advice about which car makes/models to avoid due to theft concerns. Her service was excellent and helped me feel confident in my decision. However, when I called to add my mother and switch my old car to the new one I leased, Maria handled the call. She sent me a temporary insurance card with my mother’s name, but she didn’t update the system to replace my old vehicle. A week later, I found out at the dealership that my new lease wasn’t on my policy. Because of this, Honda added an extra $30 to my lease, which will cost me $1,080 over the next three years — all due to Maria’s mistake. I contacted the State Farm afterhours support team that same day, and they confirmed my new lease was not on the policy and they had no trace of it in any notes. They informed me that Maria never made the change and said they would leave an urgent message for my agency to call me the next day. Despite this, I never received a follow-up call from either Maria or the agency. When I finally contacted Maria three days later, she denied responsibility and blamed me, even though Honda was on the line during our original call. There was no apology, and she showed no urgency in fixing the situation. This is the second issue I’ve had with this agent, and it’s frustrating considering my long-standing relationship with State Farm. While Sophia provided excellent service, Maria's mishandling of my policy has eroded my trust, and I’m now shopping for new insurance."
Ashleigh Copenhaver
October 7, 2024
5
out of
5
rating by Ashleigh Copenhaver
"Everyone at this office is amazing. Chris thank you for everything. I really appreciate your time and help!"
We responded:
"Ashleigh, thank you so much for your wonderful review! We're glad to hear that you had such a positive experience with our office. Chris is indeed a valuable part of our team, and we're happy he could assist you. If you need anything else, don't hesitate to reach out. - Mary Billington - State Farm Insurance Agent, Las Vegas, NV"
JOAN SANCHEZ
October 5, 2024
5
out of
5
rating by JOAN SANCHEZ
"I’ve been with State Farm for over a decade and with this office for the past 4 years. Chris is my go to. Anytime I have questions he’s always available to share his knowledge and expertise. Thank you for providing exceptional customer service Chris!"
We responded:
"Thank you, Joan, for your loyalty and for sharing your positive experience! We're happy to hear that Chris has been able to assist you with his knowledge and expertise. Your satisfaction with our customer service means a lot to us. If you ever have more questions or need further assistance, we're here for you! - Mary Billington - State Farm Insurance Agent, Las Vegas, NV"
Debbie Brazil
October 4, 2024
5
out of
5
rating by Debbie Brazil
"I worked with the agent, Chris Bernabe Who was very professional and pleasant. He worked with me to get the lowest rate possible, and I really truly appreciate him. I look forward to working with him in the future. He is very personable and thorough. He deserves five plus stars"
We responded:
"Thank you, Debbie, for your wonderful review! I'm glad to hear that Chris provided you with professional and pleasant service. It's great that he was able to help you find the lowest rate possible. We truly appreciate your kind words and look forward to assisting you in the future. Your satisfaction is our priority, and we're grateful to have Chris on our team. If you need any further assistance, don't hesitate to reach out! - Mary Billington - State Farm Insurance Agent, Las Vegas, NV"
Michael DeSchalit
October 2, 2024
5
out of
5
rating by Michael DeSchalit
"Mary Billington, State Farm Agent, is AMAZING!!! Both her and her office staff communicate better than any other insurance agent I've worked with. They do what they say they are going to do. Their rates are very competitive, but more importantly, their service is second to none!!!"
We responded:
"Michael, thank you for your wonderful review! I'm glad you found our communication and service exceptional. We truly appreciate your kind words and look forward to continuing to assist you with any future needs. - Mary Billington - State Farm Insurance Agent, Las Vegas, NV"
james fields
October 2, 2024
5
out of
5
rating by james fields
"This place is a wondeeful insurance office, whenever I go into office they are all kind and helpful.The office is easy to get to along with convient hours. Mary Billington has brought her office a long way and a great set of employees.The first person you normally see is Maria..she is just awesome I wish every business I deal with had a Maria she is truly an asset to this state farm office."
We responded:
"James, thank you! We appreciate you taking the time to leave a shout out for Maria. Please don't hesitate to reach out if you need anything."
MoisesC. 1
September 19, 2024
5
out of
5
rating by MoisesC. 1
"I had the pleasure of working with Chris Bernabé for my insurance needs, and I couldn’t be more satisfied with the experience. Chris is knowledgeable, professional, and always took the time to explain my options in detail. He made the process easy and stress-free, ensuring that I got the best coverage at a competitive rate. His dedication to excellent customer service is clear in every interaction. I highly recommend Chris to anyone looking for a reliable and trustworthy insurance agent."
We responded:
"Thank you, Moises, for sharing your positive experience with Chris! I'm glad to hear that Chris was able to provide you with knowledgeable and professional service. It's wonderful that he made the process easy and stress-free while ensuring you received the best coverage at a competitive rate. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, our office is here to help! - Mary Billington - State Farm Insurance Agent, Las Vegas, NV"
Hilary Barnes
August 28, 2024
5
out of
5
rating by Hilary Barnes
"Chris got my car insurance lowered in efficient timely manner. Highly recommend him for your insurance needs!"
We responded:
"Thank you, Hilary, for your positive review. I'm glad Chris was able to help lower your auto insurance efficiently. We appreciate your recommendation and are here for any future insurance needs. - Mary Billington - State Farm Insurance Agent, Las Vegas, NV"
dk lv
August 12, 2024
5
out of
5
rating by dk lv
"Very prompt and clear customer service"
We responded:
"Thanks for the awesome review! I'm glad you found our customer service prompt and clear. If you ever need anything else, we're here to help! - Mary Billington - State Farm Insurance Agent, Las Vegas, NV"
QA 2017
July 10, 2024
5
out of
5
rating by QA 2017
"Mary Billington is the agent ever made my life easy i was paying over 200 dollars for my insurance she helped to customized my insurance now i pay less than half thank you very much"
We responded:
"Hi QA 2017, thank you for your review! I'm really glad to hear that I could help make your life a bit easier with your insurance. Saving you money and finding the right coverage is always my goal. Your satisfaction is very important to me. If you ever have more questions or need further assistance, feel free to reach out. Thank you for trusting me with your insurance needs! - Mary Billington - State Farm Insurance Agent, Las Vegas, NV"
Whiting & Company Real Estate Advisors
July 10, 2024
5
out of
5
rating by Whiting & Company Real Estate Advisors
"Always helpful and always reliable!"
We responded:
"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Larry Genareo
June 21, 2024
5
out of
5
rating by Larry Genareo
"It was a long drive across Las Vegas but worth it to get a fair deal on auto insurance thanks to Chris. He did a great job and answered all my questions and was quick to follow up on my quote!"
We responded:
"Larry, I'm thrilled you made the drive to our office in Las Vegas and found a fair deal on auto insurance with Chris! We're pleased he provided great service, answered your questions, and promptly followed up on your quote. Thank you for choosing us for your insurance needs! - Mary Billington - State Farm Insurance Agent, Las Vegas, NV"
abel rivera
June 20, 2024
5
out of
5
rating by abel rivera
"Chris Bernabe From State Farm is an excellent person to work with at State Farm."
We responded:
"Thank you for your review, Abel! We love hearing that Chris has been great to work with. He always strives to provide the best service to our customers. If you ever need any further assistance, we are here for you. - Mary Billington - State Farm Insurance Agent, Las Vegas, NV"